Last updated9 September 2026
Privacy Policy
1. Introduction
Welcome to MyStoryWorld.app ("we", "our", "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our platform.
2. What Information We Collect
We may collect the following types of information:
a) Information You Provide
- Name (parent/guardian)
- Child's name (for story personalisation)
- Child's date of birth (optional)
- Photos or images you upload
- Story inputs (themes, prompts, preferences)
- Email address
- Payment-related information (processed via third-party providers)
b) Automatically Collected Information
- Device and browser type
- IP address
- Usage data (pages visited, actions taken)
- Cookies and tracking data
c) Generated Content
- AI-generated stories
- AI-generated images
- Book files and app-based eBook assets (PDF, images, audio, video, etc.)
3. How We Use Your Information
We use your information to:
- Generate personalised stories and images
- Deliver digital and physical products
- Process payments and manage orders
- Improve our platform and user experience
- Provide customer support
- Send service-related communications
🎯 Marketing Use (Important)
If you provide optional information such as a child's date of birth, we may use this to:
- Send personalised offers
- Suggest birthday-related products
- Provide relevant promotions
You can opt out of marketing communications at any time.
4. User Content (Images & Inputs)
- You retain ownership of content you upload
- You grant us a limited licence to use this content solely to:
- generate stories and images
- provide the service
We do not verify ownership of uploaded content.
5. AI-Generated Content
- Content is generated using artificial intelligence
- Outputs may be:
- non-unique
- imperfect or unpredictable
We do not guarantee accuracy or uniqueness of generated content.
6. Sharing Your Information
We may share your information with trusted third parties to operate our service:
a) Service Providers
- Payment processors (e.g. Stripe)
- Cloud hosting providers
- Email delivery services
b) Printing Partners
Print-on-demand providers (e.g. Lulu, Gelato)
These providers only receive the information necessary to fulfil orders.
7. Data Storage & Security
- We store data on secure cloud infrastructure
- We take reasonable steps to protect your information
- However, no system is 100% secure
8. Data Retention
We retain your data:
- As long as your account is active
- Or as needed to provide services
We may retain some data for:
- legal compliance
- fraud prevention
9. Children's Privacy
- Our service is intended for use by parents or guardians.
- We do not knowingly collect data directly from children
- All child-related data must be provided by a parent or guardian
10. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request corrections
- Request deletion
To make a request, contact us at: 📧 support@MyStoryWorld.app
11. Cookies & Tracking
We use small first-party preferences and, only if you allow it, Google Tag Manager and Google Analytics 4. These technologies help us:
- remember whether you allowed or declined analytics
- understand pages visited and actions taken
- measure product selection, checkout, fulfilment and downloads
Before you decide, we do not load Google Tag Manager or send analytics information to Google. If you decline, that remains the case. If you allow analytics, Google Analytics may process technical information such as your IP address, device and browser details, a page path, and the limited action and purchase fields described above. Our analytics events do not include names, email addresses, story text or titles, photos, uploaded filenames, private search text, or other account details. We also keep advertising storage, advertising user data, personalised advertising and Google Signals disabled, and do not use this analytics information for advertising.
We collect this analytics information only to understand how the site is used and to improve MyStoryWorld.app. We do not sell analytics information, and we do not share it with advertisers or other third parties for their own marketing purposes. We disclose it to Google only as our service provider for operating Google Tag Manager and Google Analytics 4 on our behalf.
Your choice is stored in your browser as a necessary first-party preference containing only “granted” or “denied” and a policy version. You can change it at any time by signing in, opening your Profile, and using the Analytics preferences section. Withdrawing consent stops future analytics on reload and removes accessible Google Analytics cookies for this site.
Google may process analytics information outside Australia. Google controls its own retention and deletion practices for information it receives. You can also remove stored preferences and cookies through your browser settings.
12. Third-Party Links
Our platform may contain links to third-party services.
We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy, contact: