Frequent Questions

Answers to common questions about creating personalized stories with MyStoryWorld.app

How does the book creation process work?

Creating your personalised storybook is a simple, guided journey — and it all starts with your child.

  1. Choose how you'd like to enjoy your book
    Pick the format that suits you — something to read on screen, print at home, or hold in your hands as a keepsake.
  2. Tell us about your child
    Share a few special details — their name, interests, and the kind of story you'd love to create. This is what makes the story truly theirs.
  3. Create their character
    Upload a photo and choose an illustration style. We'll transform your child into a storybook character inspired by their unique look.
  4. Watch their story come to life
    We create a personalised story built around your child. You can review it and make small changes so it feels just right.
  5. Bring the story into a visual world
    Beautiful illustrations are created to match the story — with your child at the heart of every scene.
  6. Finalise your book
    Once everything looks perfect, we prepare your book in your chosen formats.
  7. Keep it forever
    Your finished book is ready in your library — to read, download, share, or order as a printed keepsake anytime.

Where can I see product options and bundles?

You can view all our product options and bundles on our products page.

Photo Guidance

What kind of photo should I upload?

For the best results:

  • Use a clear, well-lit photo
  • Ideally a full-body image (only required if you want the character to keep their clothes in the illustrations)
  • Choose simple, plain clothing where possible

This helps us create a character that truly feels like your child.

Photo dos - examples of good photos to upload

What photos should I avoid?

Try to avoid:

  • Too close (face fills the frame)
  • Head cropped (top of head cut off)
  • Too far away (child appears very small)
  • Poor lighting (too dark or too bright)

These make it harder for us to generate a strong, consistent character.

Photo donts - examples of photos to avoid

Will the character look exactly like my child?

Not exactly, but that's intentional — it helps bring your child into the illustrated world.

Our books are created using AI illustration, which means:

  • Your child's illustrated character is based on their physical features and will resemble them in the style you selected
  • Small variations can occur between pages
  • Details like patterns, logos, or text on clothing may not transfer perfectly

Think of it as a storybook version of your child, not a photograph.

Will the clothes stay the same throughout the book?

Only if you select "Use clothes in illustrations" in the character page.

Important Things to Know

Does AI ever make mistakes?

Yes. Occasionally you may notice:

  • Small inconsistencies between pages
  • Slight changes in facial features or clothing
  • Minor layout differences

We do our best to minimise this, but it's part of how generative AI works.

Can I use anything I want in the story?

No.

Please do not include:

  • Copyrighted characters (e.g. specific famous heroes)
  • Inappropriate, harmful, or offensive content

If you do, your request may be rejected or adjusted.

Are you responsible for the final output?

No.

By using the service, you agree that:

  • The content is AI-generated
  • Results may vary
  • You are responsible for how you use or share the content

Full details are in our T&Cs and Privacy Policy.

Orders & Changes

Can I edit my book after it's created?

No.

  • Make changes before you finalise the book
  • Once finalised, changes cannot be made
  • Additional products for the same storybook can be purchased after the initial creation

What happens after I order a printed book?

  • Your book is sent to our printing partner
  • No changes can be made after submission
  • You will receive updates via the email linked to your account
  • Shipping and tracking are handled by the printer

For any shipping-related queries, please contact the print partner directly, as we are unable to assist with order fulfillment once the order has been placed.

We'll store confirmation once your print job is submitted.

Reading Your e-Book

Device & App Compatibility

Different devices and apps support different features of your EPUB books. Here's what works where:

DeviceRecommended AppFeatures Supported
Apple (iPhone/iPad/Mac)Books appFull support: PDFs, e-Books, narration & animations
AndroidGoogle Play BooksBasic support: PDFs & e-Books only (no media)
Android (Best Experience)BookFusionFull support: e-Books with narration & animations

Uploading Your Book

Google Play Books

  1. Go to https://play.google.com/books
  2. Click "Upload files"
  3. Select your EPUB or PDF file
  4. Wait for processing (this may take a few minutes)
  5. Your book will appear with its cover once ready

Apple Books

On iPhone or iPad:
  1. Open the Books app
  2. Tap the Library tab
  3. Tap the profile icon (top right) → "Add Books"
  4. Choose "From iCloud Drive" or "Browse" to find your EPUB/PDF file
  5. Select your file and tap "Add"
On Mac:
  1. Open the Books app
  2. Go to File → "Add to Library" → "From File"
  3. Select your EPUB or PDF file
  4. Click "Add"
Via iCloud (cross-device):
  1. Upload your file to iCloud Drive using any device
  2. On your Apple device, open the Books app
  3. Tap the profile icon → "Add Books" → "From iCloud Drive"
  4. Select your file and tap "Add"

Audio & Video Support in EPUB3 Books

While the EPUB3 format technically supports embedded audio and video, most dedicated e-ink reading devices cannot play this content due to hardware limitations.

For Best Multimedia Experience

For EPUB books that include embedded audio or video, use a tablet — especially an iPad running Apple Books — for the most reliable experience with all content features. On Android, BookFusion provides excellent support for EPUB3 multimedia content.

Reading Features

Two-Page Spread View (Google Play Books on Android)

On supported Android devices, you can view your book as a two-page spread:

  1. Open the book in Google Play Books
  2. Tap anywhere on the page
  3. Tap the Aa button → Text → Page layout → 2 pages

Note: Not all Android devices support this feature.